Skip to content
NVX

Battery and charging

Drone battery and charging problems.

A failing battery is the most common cause of drones falling out of the sky. NVX diagnoses smart batteries, chargers and charging ports, and tells you clearly whether a battery is safe to use, repairable or must be replaced.

Battery issues we diagnose

Lithium batteries store a lot of energy - safety comes first in every check.

Not charging

Charger, cable, port or battery-management faults.

Drains too fast

Worn or unbalanced cells reducing flight time.

Battery error in app

Firmware, cell-voltage or communication errors.

Swollen or damaged

Safe isolation and replacement advice. Swollen packs are not reused.

Charging port damage

Loose or burnt ports and connectors on the drone.

Power-on failure

Battery, contact or power-path faults.

Battery safety warning

If a battery is swollen, punctured, leaking, hot or smells unusual, stop using it immediately. Keep it away from heat and flammable material and do not charge it. Contact NVX for guidance before transporting a damaged battery.

How NVX drone repair works

Every repair gets a tracked service reference so you always know where your drone is.

1. Submit a repair request

Share the drone model, what happened and photos. It takes about three minutes online.

2. Drop off or courier

Visit us in Connaught Place, New Delhi, or courier the drone from anywhere in India.

3. Diagnosis and quote

A technician inspects the drone and shares the fault and repair cost before any work starts.

4. Repair and test

Approved repairs are carried out, then the drone is calibrated and test-flown where safe.

5. Return with report

You get the drone back with a summary of the work done. Track progress any time on the service-status page.

FAQ

Drone Battery Repair: common questions

Can a swollen drone battery be repaired?

No. A swollen lithium battery is unsafe and must be replaced. We advise on safe disposal.

Why is my drone battery not charging?

Common causes are a faulty charger, a deeply discharged battery, a damaged port or a battery-management fault. We test each one.

Why has my flight time dropped?

Lithium cells wear with use and age. We test cell health and tell you whether replacement is needed.

Can I courier a damaged drone battery?

Damaged lithium batteries have strict shipping rules. Contact us first; we will advise the safe option.

Book a repair

Get a tracked service reference in minutes.

Visit us at C Block, C42/2, 1st Floor, Dwarka Sadan, Middle Circle, Connaught Place, New Delhi, Delhi 110001 (Mon-Sat, 11:00 AM-7:00 PM), or courier your drone from anywhere in India.

Related

Related services and products