Not charging
Charger, cable, port or battery-management faults.
Battery and charging
A failing battery is the most common cause of drones falling out of the sky. NVX diagnoses smart batteries, chargers and charging ports, and tells you clearly whether a battery is safe to use, repairable or must be replaced.
Lithium batteries store a lot of energy - safety comes first in every check.
Charger, cable, port or battery-management faults.
Worn or unbalanced cells reducing flight time.
Firmware, cell-voltage or communication errors.
Safe isolation and replacement advice. Swollen packs are not reused.
Loose or burnt ports and connectors on the drone.
Battery, contact or power-path faults.
If a battery is swollen, punctured, leaking, hot or smells unusual, stop using it immediately. Keep it away from heat and flammable material and do not charge it. Contact NVX for guidance before transporting a damaged battery.
Every repair gets a tracked service reference so you always know where your drone is.
Share the drone model, what happened and photos. It takes about three minutes online.
Visit us in Connaught Place, New Delhi, or courier the drone from anywhere in India.
A technician inspects the drone and shares the fault and repair cost before any work starts.
Approved repairs are carried out, then the drone is calibrated and test-flown where safe.
You get the drone back with a summary of the work done. Track progress any time on the service-status page.
FAQ
No. A swollen lithium battery is unsafe and must be replaced. We advise on safe disposal.
Common causes are a faulty charger, a deeply discharged battery, a damaged port or a battery-management fault. We test each one.
Lithium cells wear with use and age. We test cell health and tell you whether replacement is needed.
Damaged lithium batteries have strict shipping rules. Contact us first; we will advise the safe option.
Book a repair
Visit us at C Block, C42/2, 1st Floor, Dwarka Sadan, Middle Circle, Connaught Place, New Delhi, Delhi 110001 (Mon-Sat, 11:00 AM-7:00 PM), or courier your drone from anywhere in India.
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